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Roadside Assistance

The safety and quality of our customers’ driving experience is of paramount importance. That’s why GWM owners are supported with Roadside Assistance Cover for 5 years/100,000 Kilometres after their ownership commencement date. This service is available nationwide, 24 hours a day, 365 days a year.

Key Services

Changing flat tyres.

Providing enough petrol/diesel to drive your GWM to the nearest fuel station (if you run out of fuel).

Jump-starting a flat battery or providing a battery replacement.

Enabling access to your vehicle or providing delivery of a spare key.

Arranging locksmith attendance, or towing where the key has been lost, stolen or locked inside the vehicle (up to a value of $100 inc. GST).

Repairing minor roadside issues (where it’s safe and possible). Breakdown towing to the nearest GWM -approved dealer or Assist Australia service provider facility.

A one-way taxi ride of up to $50 (including GST) in the event that a covered vehicle is cleared for towing.

Relaying urgent messages to family, friends and colleagues.

GWM Roadside Assistance is facilitated by Assist Australia, a leading provider of roadside assistance services to car manufacturers in Australia.

Great Wall Steed vehicles come with 3-Year Roadside Assistance.

Balance your budget

Call Now

So we can address your problems and get you on your way again as quickly as possible, please have the following information ready:

  • Your vehicle registration number
  • Your name and location
  • Contact number, and
  • brief description of the problem


Call Now

30 Blain Drive,
Gladstone QLD 4680

(07) 4971 4000
  • Mon - Fri: 08:30 AM - 05:00 PM
  • Sat: 08:30 AM - 12:30 PM
  • Sun: Closed


  • 24/02/2021: 10:00 AM - 05:00 PM
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